He did indeed send "lots emails," roughly 12, before I replied with some grand news for his incredible company.
Knowing how serious I was to pursue this business transaction, Jerry quickly responded. Unfortunately, he simply quoted his previous email asking for useless information such as physical dimensions, design, and functionality, so I once again took a break, this time to let him know how insulted I was by his obvious ignorance in the realm of glass toilet manufacturing.
Of course I needed the toilet gift, Jerry! I told him many times how desperately I needed the toilet gift! Unfortunately, when I replied, it was the day after Christmas and all my gift-giving plans had been ruined by Jerry's lack of professionalism.
This is simply not how we do business in America, Jerry.
Jerry's attempts to deflect the blame and claim I was somehow responsible for his negligence infuriated me beyond description. I needed those 12,000 glass toilets by Christmas and he had shown absolutely NO attempt to fulfill my order! My reputation as a respected business owner was ruined and I lost everything due to Jerry's incompetence, so I had no other choice but to formally end our business relationship.
In conclusion, I rate the service of Monarch Gift and Jerry a 1/10, and that one point is just because Mr Jerry was really good at sending me lots of emails at a frantic pace over an extended period of time. If you're looking for bulk production of glass Christmas toilets, please take your business elsewhere. God bless.
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