From: Tom Towler
Subject: MY WEBSITE IS DOWN ---- WHY?????
and I use the term loosely, because apparently your mastery of the web is far from complete, for some reason I have not been able to access my website or FTP despite my account being paid up until the end of the year. When I signed up for Platinum Level Hosting I expected uninterrupted hosting for my site. I pay $29.95 per month for a reason. Please correct and explain the pause in service. I expect my website and FTP access to be restored immediately. For every hour this website is down I am losing $$$$$ big time and YOU will be on the hook.
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Subject: Re: MY WEBSITE IS DOWN ---- WHY?????
I am sorry to hear about your issues. I looked into your account deactivation and it appears you received a deactivation notice on 7/19/11 regarding your hosting. The previous tech on your account flagged 7.4 gig of bestiality porn on your hosting. This content clearly violates our ToS.
At this time I cannot restore your account access or offer to reactivate your domain. If you'd like to transfer the domain to a different host I can help you out with that. Be aware that our policy is to delete all content 30-days after we take down a site.
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